接触还可以减少偏见，因为它可以增加同理心并帮助人们从另一组的角度看待事物。 心理学家托马斯·佩蒂格鲁夫（Thomas Pettigrew）和他的同事们说，与另一个小组的接触可以使人们“感知外来成员的感觉和对世界的看法。”心理学家约翰·多维迪奥（John Dovidio）和他的同事建议，接触可以减少偏见，因为它改变了我们对他人的分类方式。 接触的一种效果是分类，这涉及将某人视为个人，而不是仅作为其组的成员。 接触的另一个结果是重新分类，即人们不再将某人视为与其有冲突的组的一部分，而是将其视为更大的共享组的成员。 接触之所以有益的另一个原因是，它促进了跨群体的友谊的形成。
Contact can also reduce prejudice because it increases empathy and helps people see things from another perspective. Psychologist Thomas Pettigrew and his colleagues say that contact with another group can make people “perceive the feelings of foreign members and the perception of the world.” Psychologist John Dodio (John Dovidio) and his colleagues suggest that contact can reduce prejudice because it changes the way we classify others. One effect of contact is classification, which involves treating someone as an individual, not just as a member of their group. Another result of contact is reclassification, where people no longer see someone as part of a group that conflicts with them, but rather as members of a larger shared group. Another reason why contact is beneficial is that it promotes the formation of friendships across groups.